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Sustainable development operations

The Bank has sustainable development operations covering three areas :

Environmental aspect:

KBank is committed to becoming Net Zero to solve the problem of global warming and support everyone to adapt to Net Zero society and live together in an environmentally friendly manner.


Important performance results

  • Allocate Baht 48,500 million in sustainable financing and investment in 2024
  • Cumulative amount of Lending and Sustainability and Environment 2022 - 2024 1.21 hundred billion Baht 
  • 6 glidepaths and sector strategies were completely developed since 2022
  • 17.02% reduction of GHG emissions (Baseline year 2020)​

Social aspect:

KBank provides literency and promotes financial discipline based on responsible lending, including focus on caring for employees and society. Under operations that respect the human rights of all stakeholders.


Important performance results

  • Financial literacy for the underprivileged 59,769 persons
  • Cyber literacy campaign to reach 18.8 million persons
  • Human rights risk assessment in all business activities: 100% of KBank and joint ventures

Governance aspect:

KBank conducts business in accordance with good governance principles, efficient risk management, sustainable supply chain and initiating financial innovations that meet every aspect of customers’ needs.


Important performance results

  • Being a leader in digital banking via mobile banking channels, ranked among the leaders with the highest Net Prometer Score in the banking industry in Thailand
  • 100% of Project Finance and medium enterprises (and above) were processed through the Environmental, Social and Governance/ Economic (ESG) assessment procedure
  • 100% of Tier 1 and Tier 2 suppliers undertook the annual Environmental Social and Governance (ESG) supplier risk assessment​


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