Can merchants who are not registered apply for this service?
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Yes, they can.
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If the customer has swiped the card but then wants to cancel the transaction, can this be done immediately?
| Cancellation of the application can be done immediately before the summary is created.
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If there is no home phone available, can EDC be used?
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The service can be used, as the bank has an EDC that works via SIM card.
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How is Merchant Discount Rate (MDR) fee calculated?
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For full payment | | Product price: 10,000 Baht | | MDR fee 3.00% | = 300 Baht | | VAT 7% of MDR fee | = 21.00 Baht | | Amount to be credited to the merchant’s account | = Product price - (MDR + VAT) | | | = 10,000 - (300 + 21) | | | = 9,679 Baht | | | | |
For Smart Pay 0%: The merchant pays installment fee. | | Product price of 6,000 Baht is under a 6-month installment plan. | |
1. Merchant’s expenses | | Monthly installment fee is 0.80%, and MDR fee is 1.50% per transaction. | | MDR fee 1.50% | = 90.00 Baht | | VAT 7% of MDR fee | = 6.30 Baht | | Monthly installment fee (0.80% x 6) | = 288.00 Baht | | VAT 7% of monthly installment fee | = 20.16 Baht | | Total fees | = 404.46 Baht | | Amount to be credited to merchant’s account | = Product price - (MDR + Installment fee + VAT) | | | = 6,000 - (90 + 6.30 + 288 +20.16) | | | = 5,595.54 Baht | |
2. Cardholder’s expenses | | Pay 1,000 Baht for goods and services for 6 months with no interest charged. | | | |
Smart Pay 0%: Cardholder pays installment fee. | | Price of product is 6,000 Baht under a 6-month installment plan. | |
1. Merchant’s expenses | | Monthly installment fee is 0.80%, and MDR fee is 1.50% per transaction. | | MDR fee 1.50% | = 90.00 Baht | | VAT 7% of MDR | = 6.30 Baht | | Total fees | = 96.30 Baht | | Amount to be credited to the merchant’s account | = Product price - (MDR + VAT) | | | = 6,000 - (90 + 6.30) | | | = 5,903.70 Baht | |
2. Cardholder’s expenses | | Pay 1,000 Baht for goods and services with monthly installment fee of 0.80 percent for 6 months. | | Principal | = 6,000 Baht | | Monthly installment fee (0.80% x 6) | = 288 Baht | | Total payment | = Product price + Installment fee | | | = 6,288 Baht | | KBank will collect 1,048 Baht from the cardholder each month, for a period of 6 months. |
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Where can I get a sales report/tax invoice?
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You can obtain a sales report/tax invoice at the account holding branch.
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Can I change from K-PowerP@y (mPOS) or EDC that I currently use, to Mini-EDC?
| Yes. You may request to change the service via the K-BIZ Contact Center, 02-8888822, 24 hours a day.
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What are the advantages of Mini-EDC compared to K-PowerP@y (mPOS)?
| - Mini-EDC accepts QR code payment.
- Mini-EDC requires neither an application nor other peripheral equipment.
- User does not have to memorize Username or Password when conducting transactions.
- Mini-EDC has functions similar to those of SIM Card EDC, but is smaller and portable.
- Mini-EDC accepts payments made via the government’s Welfare Card, the Spider Card, the Prompt Card and Samsung Pay;
it is also designed to be compatible with other cards to be made available in the future.
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Where can I return any type of card accepting equipment?
| You must send it back via registered postal mail to Payment Service Fulfillment Department (PA), 7th floor, KASIKORNBANK PCL,
Chaeng Watthana Main Branch, Muang Thong Thani Building, No. 47/7 Mu 3, Ban Mai Sub-district, Pak Kret District, Nonthaburi 11120.
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Will I get the deposited device guarantee fee back?
| Yes. If the device requires a guarantee fee, you’ll get the fee back upon returning the equipment. However, no guarantee fee is required at the moment.
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When will the amount be credited to the merchant’s account after the merchant clicks “Settlement”?
| | Product | Payment acceptance method | | Credit/Debit card | QR Code / Barcode | Foreign e-Wallets | | VISA, MASTERCARD, JCB, foreign debit cards | UnionPay, TPN | Domestic debit cards | KBank | Other commercial banks | Alipay, WeChat Pay | EDC and
Mini-EDC | 11:30 p.m. | 10:00 p.m. | 11:30 p.m. | 11:30 p.m. | 11:30 p.m. | 11:00 p.m. | | 4:00 a.m. onward | 2:00 p.m. onward on the following business day | 4:00 a.m. onward | 11:30 p.m. onward | 11:30 p.m. onward | 2:00 p.m. onward on the following business day upon approval by e-Wallet service provider |
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